YouTrack is a hosted solution that provides a way for us to track "Open", "In Progress" and "Fixed" issues, represented by
Cards, by moving them between 3 columns.
Here's what it looks like:
For read-only access, click the

button after clicking:
https://ocfit.youtrack.cloud/agiles
To obtain a login,
email Clif or I and we can send you an invite.
Here's how it works, in a nutshell:
A
Card represents an Issue that needs to be resolved (aka Fixed). A
Card can be moved between three states: "
Submitted, Open" <--> "
In Progress" <--> "
Fixed".
1) You can create a new Issue (
Card) under one of 4 "swimlane" categories ( Cables, Switches & Routers, Wireless Access Points, and Outage ). An Issue
Card can also be created under "Uncategorized Cards" if it doesn't fit any of those 4 categories. Mouse over the (+) in the appropriate swimlane of the "
Submitted, Open" (leftmost) column and "New Card..." will appear. Give the
Card a short
Summary and a more detailed
Description. There is also a field for an
IP address if that's applicable. An Issue
Card defaults to a Priority of "Normal" ( vs. Minor, Major, Show-Stopper, etc. )
2) If/when you want to
commit to work on / resolve a particular Issue, first assign yourself to its
Card. For example Issue 2023-30:
Click on the magenta icon with the + to assign yourself. You can leave the
Card in the Open column, meaning you've committed to working on it but you
haven't started working on it yet. Or, drag the
Card to the middle "
In Progress" column to show you're working on it. Revise the Description as needed but otherwise use the Comment section to
make notes as you go.
3) When you resolve (aka "Fix") an Issue, move its
Card to the "
Fixed" column and congratulate yourself! Bit off more than you can chew? Then click the red icon with the + and choose "
Unassigned" on the Card. Ideally there aren't unassigned
Cards in the "
In Progress" column, so also drag it back to "Submitted, Open" for someone else to take it on.
4) If you learn something that can help others, create a new
Article in the
Knowledge Base. It can be helpful to include a link to the related
Article(s) in the Description or Comment section of an Issue
Card. For example:
2023-A-3 Failure to parse luci config (for OpenWRT web UI) after updating OpenWRT version
HINT: Click on "Agile Boards" at the top of the screen to return to the 3 column view of
Cards.
YouTrack is meant to be a
lightweight process for us to coordinate our efforts. There is also the wiki page
https://camas.ocfit.org/wiki/bin/view/OCF/ToDo2023 which you can
use if you'd rather edit a wiki. I will create new
Cards in
YouTrack for Issues added to the wiki page if and when I notice them.